Sales

X-COM Systems is committed to providing the highest level of service and technical support to our customers. We believe that our record of excellent customer support adds significant value to our products. X-COM Systems is a wholly-owned subsidiary of Bird Technologies.

Corporate Office

X-COM Systems, LLC
12345-B Sunrise Valley Drive
Reston, VA 20191
Phone: 703-390-1087 (main)
Fax: 703-390-1086 (fax)
Website: www.xcomsystems.com

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United States

International

Tech Support

US Sales Representatives

New England, Upstate NY, Metro NY/NJ, Mid Atlantic, South East
TeraComm, LLC
Address: 800 Village Walk, #296
City/State/Zip: Guilford, CT 06437
Phone: (203) 672-5943
Fax: (203) 286-1535
Email: sales@teracomm.com
Website: www.teracomm.com

North Central, Mid West, West Coast
X-COM Systems
Phone: (703) 390-1087
Email: sales@xcomsystems.com

Mountain States
Technical Marketing Specialists
Address: 7860 East Berry Pl. Suite #110
City/State/Zip: Greenwood Village, CO 80111
Phone: (303) 488-0220
Toll Free: (800) 342-8408
Fax: (303) 488-0080
Email: tms@tmssales.com
Website: www.tmssales.com

South Central States
Bobby Novotny
Phone: (214) 850-9288
Email: bbnovotny@tx.rr.com

Southeast - NC, SC, GA, FL, AL, & TN
SUNFORCE, INC
Address: 2419A S. Babcock Street
State: FL
Phone: (321) 722-1324
Toll Free: (800) 532-6511
Fax: (321) 722-1281
Email: sales@sunforce.com
Website: www.sunforce.com

GSA Provider
Technicial Communities, Inc.
dba TestMart, Navicpmart, GSAmart, & Eurekaspot
Address: 1111 Bayhill Drive Ste 400
City/State/Zip: San Bruno, CA 94066
Phone: (650) 794-3756
Tool Free: (888) 665-2765 x3756
Fax: (650) 624-0535
Website: www.bird.testmart.com

Southern California
W5 Inc.
Phone: (714) 637-2308
Email: sales@w5inc.com
Website: www.w5inc.com

International Sales Representatives

Canada
Test Force
Phone: +514 856-0970
Email: dan.beaubien@testforce.com
Website: www.testforce.com/start.php

China
Transcom
Phone: +86 21 6432 6888 Ext:201
Email: tiger.chen@transcom.net.cn
Website: www.transcom.net.cn

Italy
Selint
Phone: +06 79 84 10 28
Email: roberto.mazza@selint.it
Website: www.selint.it

Spain/ Iberia
Adler Instruments
Contact: Victor Romero
Phone: +34 (91) 358 40 46
Email: victor@adler-instrumentos.es
Website: www.adler-instrumentos.es

United Kingdom
Aspen Electronics
Phone: +44 20 8868 1311
Email: Mike.Foster@Aspen-Electronics.com
Website: www.aspen-electronics.com

France
Acquitek
Phone: +33 (0) 160135273
Email: philippe.vannier@acquitek.com
Website: www.acquitek.com

Korea
Logisys
Contact: Steve Park
Phone: +82-2-3413-3391
Email: spark@logisyskorea.co.kr
Website: www.logisyskorea.co.kr/logisys/

Taiwan
EagleTek
Phone: +65 6846 8100
Email: sales@eagletek.com.tw
Website: www.eagletek.com.tw

Japan
Marubun
Phone: +81 3 3639 9814
Email: tsakuma@marubun.co.jp
Website: www.marubun.co.jp

Singapore
Roots Communication
Phone: +65 6283 8500
Email: foojongheng@rootscomm.com
Website: www.rootscomm.com

Turkey
Spark Measurement Technologies
Phone: +90 (312) 466 8212
Email: cagan_irmak@sparkmeasure.com
Website: www.sparkmeasure.com

Technical Support

X-COM Systems provides technical support by phone, fax, or email from our headquarters in Reston, VA. Our Technical Support staff can be reached by phone from 9:00 A.M. to 5:00 P.M. (EST.) Fax or e-mail inquiries are generally responded to by the next business day. Please have your model number available when contacting technical support.

RESOURCES

Field Engineering and On-Site Support

X-COM can rapidly respond to special needs and requirements of its customers. Experienced system engineers are available to provide on-site support.

Return Material Authorization

Service Request/RMA numbers can be obtained by contacting the factory.

Phone: (703) 390-1087
Fax: (703) 390-1087